Introduction: Information and Communication Technology (ICT) has revolutionized how people access and consume information. The impact of ICT in library services has been profound, changing how libraries operate, manage their collections, and serve their patrons. With the advent of digital technologies, libraries are no longer just repositories of physical books and journals; they have become hubs of digital information and knowledge.
ICT has enabled libraries to provide a wide range of once-impossible services. Libraries can now offer online catalogs, e-books, digital archives, and databases, making it easier for patrons to access information from anywhere. ICT has also enabled libraries to streamline their operations, from managing collections to handling administrative tasks. It allows librarians to focus more on serving their patrons and helping them find the necessary information.
The impact of ICT in library services has been transformative, providing libraries with new opportunities to enhance their role as information providers and community hubs. With the continued evolution of ICT, libraries will likely continue to adapt and adopt new technologies to improve their services and better serve their patrons.
Role of ICT in Library Services
Information and Communication Technology (ICT) has transformed library services. With the advent of digital technologies, libraries have offered a wide range of once-impossible services. Here are some of the critical roles of ICT in library services:
- Digital resources: ICT has enabled libraries to provide access to digital resources such as e-books, e-journals, online databases, and digital archives. This has dramatically expanded the scope of library collections and made it easier for patrons to access information from anywhere and at any time.
- Online Catalogues: ICT has enabled libraries to offer online cataloguses, allowing patrons to search and locate books, journals, and other resources in the library’s collection. This has greatly improved the efficiency of library operations and made it easier for patrons to find the resources they need.
- Automation: ICT has enabled libraries to automate many administrative tasks, such as cataloging, circulation, and inventory management. This has freed up librarians’ time to focus more on serving patrons and providing assistance in finding information.
- Information literacy: ICT has played a crucial role in promoting information literacy. Libraries can provide access to online tutorials, webinars, and other resources that teach patrons how to find, evaluate and use information effectively.
- Virtual reference services: ICT has enabled libraries to offer virtual reference services, such as chat, email, and video conferencing, providing patrons with remote access to library staff for assistance and support.